ANZ Banking Group

Requisition Title -

Service Consultant

Job Number: - NEW042726

Description

Join our vibrant and dynamic team based at Te Awamutu and Te Kuiti
Bring forward your outstanding customer service skills in a community that’s known globally for its farming and sheering industry
Work with New Zealand’s largest bank at the heart of this world renowned community

About The Role

In this role, you would have the opportunity to:

Provide exceptional customer experience through quality interactions that meet customers’ financial transaction needs at the first point of contact
Undertake cash management requirements in an accurate and efficient manner in line with bank process and policy requirements
Work collaboratively with colleagues
Identify any product that may benefit the customers and refer them on to the relevant person or area of the Bank to help them further
Demonstrate living the ANZ Values with customers and colleagues

Role Location: Flexible to work between Te Awamutu and Te Kuiti

Role Type: 6-month fixed term role

Shift: Tuesday to Thursday, 8:30am to 5:00pm (22.5 hours per week)

About You

To grow and be successful in this role, you will ideally bring the following:

Strong customer focus
Excellent communication skills both written and oral
Sound understanding of compliance
A positive attitude with a growth mindset

About ANZ

Our purpose is to shape a world where people and communities thrive. That’s why we strive to create a balanced, sustainable economy in which everyone can take part and build a better life. By helping people make the most of what they have, we transform ideas, hard work and ambition into reality.

ANZ recognises the value of an inclusive and diverse work environment. We take pride in the diversity of our people and encourage applications from diverse candidates. Our recruitment decisions are based on the key inherent needs and requirements of each role, and candidates are selected based on their unique strengths and characteristics.

The ANZ values are the foundation of how we work and support our customers.

Integrity – We are honest and fair

Collaboration – We work together for the customer

Accountability – We take ownership and get things done

Respect – We care for all those we serve

Excellence – We challenge ourselves to be better

We work flexibly at ANZ. Talk to us about how this role could be flexible for you.

ANZ recognises the importance of flexible working, watch our Global Stories to see how ANZ aims to meet the needs of our customers and to attract and retain the best people in a changing world

To find out more about working at ANZ or to view other opportunities visit http://www.anz.co.nz/careers

You may apply for this role by visiting ANZ Careers and search for the reference number NEW042726.

Applications close Monday, 30 November 2020.

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