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Selection EFCA

Based on EFCA process, EFCA administrator have responsibility to looking for new EFCA Based on stock in each province
The condition to choose new EFCA must be meet with EFCA processes
Anti fraud & security check before signing service contract

Selection & transfer

• Based on vintage report will make the propose to CM about transfer contracts to which EFCA •Make transfer in system and transfer to EFCA by email + document attached

Meeting with EFCA

Meeting with each EFCA in HCM & around HCM at least one a month
Feedback them about performance meeting, meeting minute should be recorded

EFCA checking

Report collecting status. Report receipt usage. Receive monthly debt comparison table and make payment.
Responsible for all EFCA checking activities . Checking MRC & clients file send to EFCA weekly

EFCA team Monitoring

Responsible for all contracts transferred have been take note in system
Co-operate with accounting dept for EFCA payment
Responsible for hiring new staff in EFCA team and training & supporting

Reporting

Regular meetings with LCM/ CM/CRM - performance weekly
Responsible for all report EFCA vintage, weekly report, call checking report, field checking report
Report to /LCM/ CM/RCM Immediately in case find out detecting money from EFCA