Greater Middle East Center Community Liaison
IRCO
WAGE: $18 - $19 per hour
LOCATION: Open to any IRCO location
APPLY AT: www.irco.org
STATUS: On call/hourly without Benefits for external candidates. Up to 8 hours per
week.
PROGRAM(S): Greater Middle East Center
OPENING DATE: August 6, 2020
CLOSING DATE: Open until filled
REQUIREMENTS: Strong interpersonal, organizational, leadership and communication
skills. Ability to communicate professionally with people from many
different backgrounds. Fluency in at least one major language from the
Greater Middle East in addition to English.
GENERAL POSITION SUMMARY:
As IRCO works to establish a culturally specific service center for communities from the Greater
Middle East (the Greater Middle East Center (GMEC)), the Community Liaison will build and
maintain community support, help to organize internal activities, and foster dialogue between
IRCO and the communities we serve. The Community Liaison will ensure that diverse
community voices are heard, that community needs are understood, and that the community is
updated about IRCO’s progress and any new services available. The Community Liaison is part
of a small IRCO team coordinating GMEC activities, providing support and administrative
leadership to the GMEC Advisory Council, and moving strategically toward the collective vision
of establishing a physical Greater Middle East Center. The Community Liaison serves as a bridge
between the community, the Advisory Council, other IRCO staff and IRCO management.
ESSENTIAL FUNCTIONS:
Serve as the primary point of contact for IRCO’s GMEC, directing communication to the
appropriate managers, staff and funders
Develop and maintain community contacts with diverse community leaders
Work creatively to create a bridge between community resources and community
needs, in partnership with IRCO’s development team and managers
Coordinate Advisory Council meetings and support facilitation of the meetings
Outreach to other community-based organizations to build support for GMEC,
coordinate activities and avoid duplication of services
Conduct client-facing activities according to approved workplan
Direct clients and community members to appropriate IRCO staff for support, or
respond to questions directly when appropriate
Prepare internal reports of community engagement efforts
Assist in developing culturally specific external communication materials and reports
Maintain a record of community needs and communicate them to management in a
timely fashion; support the development of new proposals and services to ensure they
are responsive to community needs
Support outreach efforts to recruit new Advisory Council members
Ensure that IRCO policies and procedures are followed in all activities they work on
SECONDARY FUNCTIONS:
Conduct community engagement activities to bring together community members and
to seek input on new services and needs
JOB SPECIFIC QUALIFICATIONS:
Strong interpersonal, organizational, leadership and communication skills. Ability to
communicate professionally by email, phone, and in-person contact with people from
many different backgrounds
Must demonstrate initiative, creativity and flexibility, while also ensuring an excellent
level of communication and adherence to IRCO policies and procedures
Strong local network within diverse Greater Middle East communities
Experience working directly with families from the Greater Middle East communities
Skilled in working with diverse communities and groups and resolving conflicts when
they occur
Excellent time management skills
Resourceful and skilled at gathering information
Knowledge of social service landscape and understanding of the unique challenges and
opportunities facing communities from the Greater Middle East in the Tri-County area
Strong interest in supporting the communities from the Greater Middle East, and
enthusiasm for the vision of an IRCO Greater Middle East Center
Preferred: Valid driver’s license and insurance; able to use personal vehicle during work
hours
KNOWLEDGE:
Education: Associate's Degree (3)
Experience: 1-2 years of experience is required (3)
Licensure, Certification: N/A
Additional Language Required: Arabic, Farsi, Pashto, Urdu or another major language from the
Greater Middle East
Computers: All positions at IRCO require use of a computer and experience working with
Microsoft Products including but not limited to Microsoft 365, Excel, Word, Outlook and
PowerPoint.
SKILLS:
Communication:
Frequent communication inside and outside the organization to communicate organizational
direction (7)
Creativity:
Regular need for the development of new processes and procedures or the redesign of
interrelated processes and procedures is needed (4)
EFFORT:
Mental:
There is regular variation in tasks and the job holder must decide which tasks to complete as
well as the order in which tasks are completed (3)
Physical:
Positions at this level require minimal physical effort such as light lifting, carrying or movement,
etc. Physical capability involves use of office or equipment where some agility and hand eye
coordination is needed (2)
RESPONSIBILITY:
Impact and Influence:
Positions at this level have a regular need or ability to analyze problem or concepts or make
decisions on the information. Have distinct impact on and influence on organization operations,
program outcomes, revenue, expense or budgetary outcomes (4)
Work Independence:
Positions at this level are expected to handle regularly assigned work which includes making
decisions and taking action under limited supervision. New or unusual work is performed with
a moderate degree of supervision, assistance, and review. (3)
Planning:
Positions at this level must consider own work and work of others. Planning processes will
include determination of issues or obstacles and preferred courses of action. Ability to forecast
for the near future (six to twelve months) is required (3)
Supervision:
Positions at this level are not responsible for any supervisory functions or responsibilities, but
may occasionally be asked to orient and/or train new employees or volunteers. (1)
WORKING CONDITIONS:
Environment:
There is a moderately low level of personal risk encountered. Job conditions are occasionally
uncomfortable relative to noise, temperature, inside/outside work, dirty conditions, or
interactions with angry or hostile people (3)
Schedule:
The work schedule occasionally fluctuates based on organization or customer needs. This
fluctuation may occur with or without prior notice. (3)
HOW TO APPLY:
Applications are accessible on the IRCO website, www.irco.org or IRCO’s main office, 10301 NE
Glisan, Portland, OR 97220, 503-234-1541. Attach resume and cover letter to IRCO application
form. This position requires the completion of an IRCO application. Materials submitted
without a completed application are considered incomplete and will not be considered. Due to
the high volume of applications received, we will not be able to contact each applicant or
return calls regarding the status of your application.
ABOUT IRCO:
The Immigrant and Refugee Community Organization (IRCO) is a non-profit organization
established in 1976 to serve immigrants, refugees, and the broader community in Portland,
Oregon. Our mission is to promote the integration of refugees, immigrants, and the community
at large into a self-sufficient, healthy, and inclusive multiethnic society. Find out more at
www.irco.org.
IRCO IS AN EQUAL OPPORTUNITY EMPLOYER
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