FRONT OFFICE MANAGER
Melia hotels international
For his reopening on September, The new Melia Paris Tour Eiffel will be part of Melia Hotels Collection. Reporting to the Resident manager, the FOM will supervise the services of Front Office. You will be responsible for the daily operations of the department. You will ensure a high level of customer satisfaction at every moment of the customer experience and respond effectively to emergency situations. You will implement and continuously improve the department's quality procedures and ensure their application by his entire team. You will train and develop employees according to the brand's standards.
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