Card Fraud & Authorization Specialist
Home Credit
- Develop and maintain fraud transaction monitoring system to catch fraud alert and decline fraudulent/ suspected transactions
- Create or update fraud and authorization strategy/policy based on learnt from marketing or experience/knowledge.
- Apply expanded knowledge on credit cards fraud schemes
- Monitor fraud detection reports; investigate internal/external theft and queues
- Email or Call a client to confirm the suspicious transactions
- Contact banks or finance company or institute of Visa/Master to stop fraud / suspicious transaction (if any)
- Determine next action based on research/report results to mitigate fraud losses
- Prepare training materials for units involved to in line with Anti-fraud strategy
- Be able to works in the shift, 24 hours a day, 7 days a week, including Tet, holidays
- Other related duties requested by the line manager
JOB REQUIREMENTS
- At least 1 year of experience in credit card risk management.
- Good knowledge of credit card authorization.
- Strong organizational skills and attention to detail
- Ability to work individually and as a team member
- Communication skills, good customer service.
- Able to communicate in English
COMPENSATIONS & BENEFITS:
- 13th Salary Fixed and KPI Bonus
- PTI Health Care for personal
- 24/7 Accidental Insurance
- 100% Social Insurance
- Meal + Phone Allowance
- Yearly Medical Checkup
- 15 Annual Leaves
- Professional and Transparent Working Environment
- Apply Latest Financial Technology in the World
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