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Card Fraud & Authorization Specialist

Home Credit

  • Develop and maintain fraud transaction monitoring system to catch fraud alert and decline fraudulent/ suspected transactions
  • Create or update fraud and authorization strategy/policy based on learnt from marketing or experience/knowledge.
  • Apply expanded knowledge on credit cards fraud schemes
  • Monitor fraud detection reports; investigate internal/external theft and queues
  • Email or Call a client to confirm the suspicious transactions
  • Contact banks or finance company or institute of Visa/Master to stop fraud / suspicious transaction (if any)
  • Determine next action based on research/report results to mitigate fraud losses
  • Prepare training materials for units involved to in line with Anti-fraud strategy
  • Be able to works in the shift, 24 hours a day, 7 days a week, including Tet, holidays
  • Other related duties requested by the line manager

JOB REQUIREMENTS

  • At least 1 year of experience in credit card risk management.
  • Good knowledge of credit card authorization.
  • Strong organizational skills and attention to detail
  • Ability to work individually and as a team member
  • Communication skills, good customer service.
  • Able to communicate in English

COMPENSATIONS & BENEFITS:

  • 13th Salary Fixed and KPI Bonus
  • PTI Health Care for personal
  • 24/7 Accidental Insurance
  • 100% Social Insurance
  • Meal + Phone Allowance
  • Yearly Medical Checkup
  • 15 Annual Leaves
  • Professional and Transparent Working Environment
  • Apply Latest Financial Technology in the World
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