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Develop and maintain fraud transaction monitoring system to catch fraud alert and decline fraudulent/ suspected transactions
Create or update fraud and authorization strategy / policy based on learnt from marketing or experience / knowledge
Apply expanded knowledge on credit cards fraud schemes
Monitor fraud detection reports; investigate internal / external theft and queues
Email or Call to client to confirm the suspicious transactions
Contact to banks or finance company or institute of Visa/Master to stop fraud / suspicious transaction (if any)
Determine next action based on research / report results to mitigate fraud losses
Prepare training materials for units involved to in line with Anti-fraud strategy
Be able to works in shift, 24 hours a day, 7 days a week, including Tet, holidays
Other related duties requested by line manager