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Analista de Suporte

Maxihost

The Operations team is responsible for all day to day operations at Maxihost. Although new servers and IT Infrastructure are provisioned, It’s our mission to guarantee quick attendance and provides a high level of quality to the clients. The Support Analyst at Maxihost attend and interact with clients by e-mail and phone call. Also, it’s him or her responsible too:

  • Provide support for infrastructure services – servers and storage hardware, operating system, and software platforms
  • Maintain relationship with our remote data centers
  • Install Operations Systems (Linux and Windows)
  • Troubleshoot operating system storage issues including, disk management and RAID technologies
  • Configure and maintain IPMI

Skills and qualifications

Comfortable reading and writing in English (mandatory)

  • Experience in monitoring software and ticketing systems to provide customer support
  • Intermediate knowledge in Linux and Windows
  • Previous experience with virtualization platform and data center environment (desirable)
  • Interest in building a strong career in Infrastructure and Systems
  • Bachelor’s degree in Technology areas or related degree

What we offer (our benefits)

  • Health Insurance - Amil 200
  • Dental Insurance - Amil
  • Life Insurance
  • Meal voucher (R$ 25,00/day)
  • Transportation voucher
  • Subsidy for English Classes (70%)
  • Subsidy for certifications (70%)

Additional information

Work schedule - 5x2, including weekends (twice a month) - 10h00 às 19h00

Tipo de vaga: Efetivo/CLT

Salário: R$2.000,00 /mês

Idioma:

  • Inglês (avançado) (Obrigatório)
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